Skip to content
Search icon

SHORT COURSES IN

Communication Skills in General Practice

Apply communication strategies to optimise the effectiveness of history-taking.

Communication Skills in General Practice
CPD 11.5 hours accredited learning
Learning format Self-paced online, start anytime
Recognition Digital badge upon completion

Overview

Master the art of effective communication in general practice with this evidence-based course. Designed for medical professionals, the course provides actionable strategies to enhance patient understanding, satisfaction, and compliance. You’ll learn the ten essential steps for successful consultations, from preparation to patient follow-up, while improving outcomes through empathy and structured communication. Led by an experienced GP and educator, this course offers practical skills, case discussions, and interactive assessments to optimise your patient interactions and professional growth.

What you will learn

  • Recognise key clinical features and subtypes
  • Develop practical treatment plans using topical, systemic and procedural options
  • Identify triggers, patient factors and long-term management strategies
  • Apply evidence-based approaches in everyday clinical practice

Course contents

Meet your presenter

Dr Hilton Koppe

Dr Hilton Koppe

MBBS

General practitioner

Dr Hilton Koppe is a rural GP in Lennox Head, NSW. He combines his clinical work with an active role in medical education, training new and experienced GPs within the region and around Australia. In 2015 he was a guest at Harvard Medical School as Visiting Professor of Medicine and Humanities.

CPD hours

Education hours5.5
Reviewing performance hours6.0
Total CPD hours11.5

Accreditations

Royal Australian College of General Practitioners

Accreditation number: 441312

Australian College of Rural and Remote Medicine

Accreditation number: 38105

Continue your learning

Our short courses provide focused, standalone learning. If you wish to deepen your expertise, you can stack them towards a broader certificate pathway.

Progress to the full certificate course

Advanced Certificate of Mental Health, Professional Certificate of Chronic Disease and Conditions Certificate pathway

Advanced Certificate of Mental Health, Professional Certificate of Chronic Disease and Conditions

Learn how to manage common and complex mental health presentations across primary care.

View certificate course

Looking for a different way to learn?

Certificate Courses

Structured pathways across core clinical areas — build deep expertise through Professional, Advanced, and Professional Diploma levels.

Explore courses

Practical Workshops

Hands-on, small-group procedural training in Brisbane, Melbourne, and Sydney — available as a standalone or alongside a certificate program.

View workshops

HealthCert 365

Unlimited access to 4,000+ hours of accredited content across the full HealthCert library — your all-in-one annual learning platform.

Learn more

Get in touch with us

Our Education Advisors can assist you with any queries and tailor your education pathway to suit your current expertise, interests and career goals.

Richard - 1

Richard Silsby

Campbel Elton

Campbell Elton

Loretta Blackborough-1

Loretta Blackborough

Adam De Barros__1

Adam De Barros

Jules Wynyard edit circle (1)

Jules Wynyard